Terms & Conditions

Welcome to GradGear, and thank you for choosing us as your trusted platform for finding the right technology to empower your creativity, productivity, and enjoyment. Please review the following terms and conditions carefully as they outline the rules and obligations that govern your use of our website and services. By accessing or using our website, placing an order, or purchasing our products, you acknowledge that you have read, understood, and agree to comply with these terms and conditions.


1. General Terms

1.1 Acceptance of Terms
By accessing GradGear’s website or utilizing our services, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms, you must refrain from using our website and services.

1.2 Modifications
GradGear reserves the right to modify, update, or change these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the updated terms.


2. Products and Services

2.1 Product Description
GradGear strives to provide accurate, up-to-date, and comprehensive descriptions and images for all products. However, due to variances in displays, technology, or human error, we cannot guarantee that the product descriptions, images, or other content on our website are free from inaccuracies, complete, or entirely current.

2.2 Service Description
We provide consultancy to help customers choose the most suitable tech products. However, the final decision and purchase remain the sole responsibility of the customer. GradGear is not liable for any dissatisfaction with your purchase.

2.3 Recommendations
GradGear's recommendations for products are provided based on the information and preferences shared by the customer. These recommendations are solely intended to assist the customer in making an informed decision. It is ultimately the customer’s choice to purchase or not. GradGear shall not be held responsible for any dissatisfaction, damages, or losses incurred as a result of the customer's decision to purchase a recommended product.


3. Ordering and Payment

3.1 Order Process
By placing an order, you agree to purchase products in accordance with these terms and conditions. All orders are subject to product availability, verification, and acceptance.

3.2 Payment
Full payment for the ordered products must be made at the time of delivery unless otherwise specified by GradGear or the supplier. Payment methods and policies may vary and will be clearly outlined during the ordering process.

3.3 Post-Order Confirmation
Once your order is confirmed, please allow approximately 3 to 7 business days for delivery. Delivery timelines may vary depending on your location, the supplier's availability, and logistical considerations.


4. Delivery Process

4.1 Self Pick-Up
Customers can opt for self-pick-up and collect their orders directly from the suppliers. Further details regarding pick-up locations and timings will be communicated during the order process.

4.2 Product Delivery Assistance
For customers requiring assistance in receiving their orders, GradGear offers delivery facilitation services. Customers opting for this service agree to bear the associated delivery charges.

4.3 Risk of Loss
All purchases are made pursuant to a shipment contract. This means that once the product is delivered to the shipping carrier, the risk of loss and title transfer to the customer. GradGear is not responsible for damage, loss, or delays caused during transit.


5. Returns and Refunds

5.1 Return Policy
GradGear has a no-returns policy for products delivered to the customer. We encourage customers to carefully review product details and make informed decisions before purchasing.

5.2 Refunds
Refunds are only available within a 4-hour window after payment. Beyond this period, no refund requests will be entertained. Refunds may be subject to verification and processing times.


6. Warranty and Support

6.1 Warranty
GradGear does not provide a direct warranty for its products. However, manufacturer or brand-specific warranties may apply. Details about such warranties can be accessed via the respective brand’s official website or documentation.

6.2 Customer Support
GradGear’s customer support team is available to assist with inquiries, complaints, or product issues. Contact details and hours of operation are listed on our website.


7. Limitation of Liability

7.1 Disclaimer of Warranties
GradGear provides its services “as is” and disclaims all warranties, express or implied, to the fullest extent permitted by law. This includes, but is not limited to, warranties of merchantability, fitness for a specific purpose, and non-infringement.

7.2 Limitation of Liability
GradGear shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services, even if GradGear has been advised of the possibility of such damages.


8. Intellectual Property

8.1 Ownership
All intellectual property on GradGear’s website, including text, graphics, logos, images, and software, is the property of GradGear or its licensors and is protected under applicable copyright and intellectual property laws.

8.2 Use of Content
You may not reproduce, distribute, display, or otherwise use any content from our website without prior written permission from GradGear. Unauthorized use may result in legal consequences.


9. Privacy

9.1 Privacy Policy
Your privacy is important to us. GradGear’s privacy policy outlines how we collect, use, and protect your personal data. By using our website, you agree to the terms of our privacy policy, which can be accessed on our website.


10. Governing Law

10.1 Jurisdiction
These terms and conditions are governed by the laws of the jurisdiction in which GradGear operates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.


11. Contact Information

11.1 Customer Support
If you have any questions, concerns, or feedback regarding these terms and conditions or any GradGear services, please contact our customer support team via: ● Email: gradgearofficial@gmail.com ● Phone: 9940480312 We thank you for trusting GradGear as your partner in choosing the best tech solutions!